diff --git a/routes/reslevis.py b/routes/reslevis.py
index 8c5bb95..89f5a3b 100644
--- a/routes/reslevis.py
+++ b/routes/reslevis.py
@@ -3,6 +3,7 @@ import json
 import os
 import tempfile
 from urllib.parse import urlencode
+from uuid import UUID
 
 from fastapi import APIRouter, Depends, File, Form, HTTPException, Query, Request, UploadFile
 import httpx
@@ -176,6 +177,48 @@ def _uid_from_claims(claims: dict) -> str:
     return str(uid)
 
 
+def _uuid_or_none(value):
+    if value in ("", None, 0, "0"):
+        return None
+    try:
+        return str(UUID(str(value)))
+    except (TypeError, ValueError, AttributeError):
+        return None
+
+
+def _operator_uuid_by_name(value):
+    name = str(value).strip()
+    if not name:
+        return None
+
+    try:
+        rows = operator_repo.list()
+    except Exception:
+        return None
+
+    target = name.lower()
+    for row in rows:
+        if not isinstance(row, dict):
+            continue
+        if str(row.get("name") or "").strip().lower() == target:
+            return _uuid_or_none(row.get("id"))
+    return None
+
+
+def _normalize_alarm_core(row: dict) -> dict:
+    row = dict(row)
+    operator_raw = row.get("operator")
+    operator_uuid = _uuid_or_none(operator_raw)
+
+    if operator_uuid is None and operator_raw not in ("", None, 0, "0"):
+        operator_uuid = _operator_uuid_by_name(operator_raw)
+        if operator_uuid is None and not row.get("operatorName"):
+            row["operatorName"] = str(operator_raw)
+
+    row["operator"] = operator_uuid
+    return row
+
+
 def _floor_maps_index_path() -> str:
     return os.path.join(config_env.RESLEVIS_MAPS_DIR, "maps.json")
 
@@ -626,7 +669,7 @@ async def getAlarms():
     if not isinstance(payload, list):
         raise HTTPException(status_code=502, detail="Unexpected CORE response type")
 
-    return payload
+    return [_normalize_alarm_core(row) for row in payload if isinstance(row, dict)]
 
 
 @router.put(
diff --git a/schemas/reslevis.py b/schemas/reslevis.py
index 635bc6e..7417ea0 100644
--- a/schemas/reslevis.py
+++ b/schemas/reslevis.py
@@ -176,6 +176,8 @@ class AlarmCoreItem(BaseModel):
     status: str
     timestamp: str
     operator: Optional[UUID] = None
+    operatorName: Optional[str] = None
+    assignment_timestamp: Optional[str] = None
     resolution_timestamp:  Optional[str] = None